EP Lab Efficiencies-3: FOCUS ON QUALITY IMPROVEMENT

Video Transcription

Video Summary

Dr. Jose Osorio and his team are implementing a Quality Improvement (QI) process in their healthcare institution. They have drawn inspiration from other industries, such as the airline and nuclear power industries, to improve their processes. They have adopted a Lean Six Sigma Lite approach, which focuses on efficiency and quality improvement. The first step in their process was to map out the entire patient journey, involving all stakeholders in the discussion. They then established benchmarks and expectations for each step of the process. By measuring and analyzing data, they were able to identify areas for improvement and reduce variation. The team emphasizes the importance of getting buy-in from all electrophysiologists and stakeholders to achieve successful process standardization. They utilize data collected from their recording system to monitor and identify opportunities for improvement. The team also emphasizes the importance of maintaining the efficiency gained through the QI process. The implementation of the QI process has led to positive outcomes and increased buy-in from the administration. Accreditation processes have also played a significant role in driving the change.

Keywords

Quality Improvement

Lean Six Sigma Lite

Efficiency

Patient Journey

Data Analysis

Process Standardization